Recruitment at Merlin




At Merlin, we attach great importance to our Equal Opportunities policy, which benefits Merlin and its employees. We are committed to appointing individuals on the basis of merit and ability. Our selection process will be specific to the job you apply for; most candidates will go through a three or four-stage process. Typically, this involves:

Screening Stage

One of our experienced recruiters or managers will review your application to assess how well your skills and experience match the requirements of the job you have applied for. The person specification for the role you are applying for tells you what skills and experience we’re looking for. The more your application demonstrates the relevant skills and experience we are looking for, the better your chance of getting through the screening stage.

Please note we cannot accept CVs as part of your application.

Interview Stage

Our interviews are technical and competency based, designed to assess your suitability for the role, the team and the organisation. Depending on the role you are applying for, you may be expected to participate in either one or two interviews.  You will also have an opportunity to ask the questions that are important to you. After all, we want to make sure that the role and Merlin is right for you!

Testing Stage

For some positions, there may be a requirement to complete a test relevant to the role. These may include verbal and numerical reasoning, tests to assess technical skills, or an online occupational personality questionnaire. If you have any particular needs related to a disability, reasonable adjustments will be made to enable equality of opportunity in completing the test.

Selection/Offer Stage

If you meet the requirements of the role and are the most suitable candidate for the position, our team and our organisation, you will be made a conditional offer for the role. Job offers are made conditional on references that are satisfactory to Merlin and immigration clearance to work in the country of appointment. For roles based outside the UK, medical clearance and security clearance is also a requirement.


It is our policy to take up references after a conditional offer has been made unless you have provided prior permission for this to happen in advance. We will seek references from two previous line managers, including the most recent employer.

Verification of Qualifications

You will be asked to submit copies of certificates relating to the essential or desirable qualifications, specialised qualifications, or professional memberships required for the role and as stated in the Person Specification.

Criminal Records Check

For certain posts, you may be subject to a criminal records check, which will be identified on the Job Description. This will be conducted after a conditional offer has been made to you. For these roles, a returned satisfactory check is a condition of employment and failure to agree to the criminal records check will mean that we can't consider you for the position.

Candidate Feedback

Unfortunately, due to the volume of applications that we receive, we are not able to provide feedback to unsuccessful external applicants who are not shortlisted. Therefore, if you have not been contacted within 3 weeks of the closing date you can assume that your application has not been successful on this occasion.

How can I search for a list of current vacancies?

You can use the search tool on our online recruitment system to identify the list of current vacancies. You can refine your search by Job Title, Specialism and Location. If we don’t have a vacancy of interest to you at the current time you can sign up for Email Alerts.

How can I sign up for email alerts about jobs with Merlin?

Once you register with us you can subscribe to Email Alerts. You will be able to select the criteria for the job alerts you wish to receive by filtering your search criteria by Specialism and/or Location.

If I am interested in a position, how can I apply?

In order to apply for current vacancies, you will need toregister with us to create an account if you do not already have one. You will then be able to apply for current vacancies.

You will be asked to complete your personal details along with relevant education and work history and provide a supporting statement and at least two referees. You will be able to save the information entered in your application at any stage and return to it at any time before the closing date of the vacancy. You can go back to “My Account” to retrieve your work at any time.

What happens if I am unable to apply online?

We encourage people to apply online for all roles as it makes the recruitment process easier for you and for us.  If you are unable to apply online for any technical reason please contact

When will I be informed about the outcome of my application?

Once you submit your application, you will receive confirmation on screen that your application has been submitted. Please note you will not receive an email confirmation that your application has been submitted. Should your application meet our requirements a recruiter will be in contact with you to invite you to the next stage in our recruitment process. Unfortunately due to the volume of applications that we receive, we are not able to contact unsuccessful applicants to provide feedback on the outcome of their application. Therefore, if you have not been contacted within 3 weeks of the closing date you can assume that your application has not been successful on that occasion.

What to do if I am concerned about Merlin holding my personal data?

In accordance with the 1998 Data Protection Act, Merlin will hold and use personal information that you have given for the purpose of recruitment and employment. This information can be stored in manual and/or electronic form. This information may also be disclosed to third parties in accordance with the Data Protection Act 1998.  If you have any concerns about us holding this personal information you can contact

Can I volunteer with Merlin?

Merlin does not send volunteers overseas, preferring to employ local people wherever possible. If you are interested in volunteering overseas, please contact a voluntary organisation that specialises in overseas placements, for example:


Occasionally, Merlin has volunteer opportunities within the UK and these are advertised on our job page. If you cannot find any volunteer opportunities advertised on our jobs page it means that currently there aren’t any available. Please note that due to a large volume of enquiries we receive, we are unable to respond to individual enquiries about volunteering at Merlin.

How does Merlin ensure the safety of its field staff?

Merlin has security staff at both the HQ and field level who are trained to deal with a variety of emergency situations. All staff sent to the field, no matter the length of the assignment, will be given a security briefing tailored to the country where they are to work.

ALL new international field staff and ALL Head Office staff travelling to the field will need to complete an online personal security course before travelling to Merlin’s international programmes.

Do I need a work permit to apply to work with Merlin in the UK?

Yes - in most cases. In order to be considered for most UK roles, you will need to demonstrate that you have the right to work in the UK by either being a British citizen or a citizen of one of the European Economic Area (EEA) countries or if you are not a citizen of an EEA country, then by having an appropriate work permit.

However, if Merlin can demonstrate that we cannot recruit for a position from within the European Economic Area (EEA) it may be possible for us to help support a candidate in obtaining a work permit, subject to limits set by the government. The roles for which we may possibly be able to support the work permit process will be very senior level jobs requiring specialist experience and skills and it will not be possible to obtain a work permit for roles that can more easily be filled by a candidate from within the EEA.

Do I need a work permit to apply to work with Merlin internationally?

No.  Merlin will work with you to support the work permit application process for the country you will be working in. Assuming you meet the full essential and desirable person specification requirements of the role, it will usually be possible for us to support the relevant work permit application. Your employment with us will be conditional on our ability to obtain a work permit for your role.

What are the normal working hours in the UK?

In the UK, the standard working week for full time staff is 37 ½ hours with a 1 hour lunch break, usually worked between 9 – 5.30. Merlin has a flexible approach to working hours – all full time staff must be in the office between 10 – 4pm, and must agree any variation in their normal working hours with their line manager in accordance with operational needs. We will actively and positively consider any requests from staff to work part-time, but this will very much depend upon business needs and the nature of the post.

What are the normal working hours in the field?

The standard working week for staff working in the field is 48 hours per week over a period of 6 days. Because of the nature of Merlin’s work, flexibility of working hours is paramount.

Can I work part-time, take on flexible hours or work from home?

We actively consider any such requests for staff working in the UK, but it will very much depend on business needs and the nature of the post. For staff working internationally, business needs usually mean that we are not able to support requests of this kind.

Will I be responsible for paying my income tax?

As a general rule, all employees are responsible for paying tax in at least one country.

UK residents will be subject to automatic tax and other deductions as required by UK law and salary payments for UK nationals and residents will be net of such deductions.

Non-UK residents working abroad (not in home country) are responsible for all taxation on their income. Your tax will not be deducted from your pay; however you will be responsible for paying tax in your country of domicile. Employees must be aware that any allowances and benefits might also constitute taxable income and should complete their tax returns accordingly.

Non-UK residents working in home country Merlin will deduct tax directly from your salary and you will be paid your salary net of these deductions.  In addition, non-UK residents working in their home country must keep Merlin fully indemnified against any outstanding liabilities in the event that they have not kept Merlin fully informed about their tax affairs.

Merlin will only cover the tax liability incurred on Merlin salary and taxable benefits, in your country of posting, if you are already paying income tax in your home country and can prove this.  If, as a result of a double taxation agreement, payment by Merlin of your tax liability in your country of posting results in you not being liable for income tax in your home country, you agree to reimburse to Merlin the value of any net saving you make as a result of the beneficial impact of the double taxation agreement.